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Account Service

  • The service of your bank accounts will be regulated by RA legislation, RA Central Bank’s regulatory documents, bank account service agreement made between you and the bank;
  • The service of bank accounts is executed by the Head Office and bank branches during operational day from 9:30 a.m. to 5:00 p.m. without a break.
  • For transactions (settlement/cash) performed by your bank accounts we will charge relevant fees according to our tariffs. Note: The tariffs and rates set  for legal entities will be applied also to sole proprietors.
  • No fees will be charged for account opening and closing, nor will a minimum account balance be required.
  • You can perform any operation (cash/non-cash) by your accounts which is not prohibited by RA legislation by submitting a documentary request/order. The following operations can be performed by bank accounts:
    • Crediting funds to the account,
    • Executing money transfers from the account,
    • Withdrawing money from the account,
    • Carrying out conversion of account balance to foreign currency (according to the exchange rates set by the bank as of the transaction date),
    • Repaying loans from the current account, etc.
  • You can also manage your accounts without visiting the bank through  our systems of bank account remote (online) management.
  • Bank account transactions (cash flows, charged fees, received incomes) are fully reflected in account statements. Based on the agreement between you and the bank, account statements can be handed to you personally, sent by post service or electronically. Respective fees will be charged for duplicate  account statements and/ or other information (references) on the accounts, according to bank tariffs.
  • Timelines for depositing funds into and withdrawing them from your account:
    • The funds received in your favor will be deposited into your account no later than the banking day following the receipt of documents confirming the entry. In case of crediting cash into the account, the money will be deposited into the account on the same banking day.
    • Withdrawal of funds (transfers)  from your account will be performed on the basis of your payment order submitted to the bank; the payment orders submitted until 3:30 p.m.  will be executed on the same banking day.
Updated 20.10.2017 | 21:31:24